Very helpful, knowledgeable staff. Rooms were clean and very well maintained with brand new beds that were incredibly comfortable. Breakfast was always hot and well stocked. Very convenient location!
As a former hotel manager, I tend to scrutinize hotels a little more than the average traveler. I can honestly say that this is one of the cleanest, well-kept limited service hotels that I have ever stayed at and with some of the friendliest staff. The shuttle driver was kind and courteous at the airport pickup, the front desk staff were very welcoming and friendly at check-in and housekeeping did a fantastic job throughout the week. I will be returning to this hotel again in a few weeks and would definitely recommend this hotel to anyone traveling in the Verona, WI area.
This hotel deserves a statue, not just glowing reviews. As many other reviewers have concurred, this hotel is a rare gem. The staff and management should really be commended for providing such a lovely place to stay. I only got to spend a single night here, but I wish I could have moved-in with how amazing the stay was. Every employee that I had the pleasure of interacting with was genuinely warm, friendly and helpful. The rooms and common areas were pristine, and even the hotel breakfast was delicious. It's easy to see that the hotel staff and management take great pride in their work, as the results show. I hope everyone involved with the inner workings of this hotel feels proud of their efforts to provide an enjoyable place to stay.
Update: The shuttle to the airport was there worst experience. The driver did not stop for stop signs or red lights. He crossed the solid white line to change lanes for no reason. He straddled the dashed line lane dividers. All of that, however, was eclipsed by the one time he stopped for a red light and upon seeing the rails coming down decided to try to beat the train. After the rails hit the shuttle we were stuck between the rails and the train.
I'm editing this review because I feel like they deserve more praise. I always love getting to stay here for my Epic classes, mainly because I've never experienced better customer service than what they provide here. The shuttle service here is wonderful, and the customer service is unbeatable. The front desk staff are always extremely accommodating and friendly and really go the extra mile to make your stay wonderful. I highly recommend this hotel for anyone coming to stay in the Verona area, it's truly the best.
Great rooms. Friendly, helpful staff. Whenever I'm in Verona this is where I stay.
Holiday Inn Express Suites Madison Verona is a US Lodging based in Verona, Wisconsin. Holiday Inn Express Suites Madison Verona is located at 515 W Verona Ave, Verona, WI 53593, USA.
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